At Greatwall99, the enjoyment of playing must go hand in hand with responsibility. We provide tools, guidance, and support so every member in Malaysia can enjoy gaming in a healthy, controlled, and safe environment.
Greatwall99 provides a variety of tools and features that allow you to maintain full control over your playing habits at any time.
Set your own daily, weekly, or monthly deposit limits through your account settings. Once the limit is reached, the Greatwall99 system will automatically block any additional deposits until the next review period.
Need a short break? Activate a play break of 24 hours, 3 days, or 7 days. During this period, you will not be able to log in or make any transactions on the Greatwall99 platform.
The self-exclusion option allows you to temporarily or permanently close your Greatwall99 account. The exclusion period can be set from 30 days to indefinitely, depending on your needs.
Set how long you can play in a single session. Greatwall99 will send a reminder when you are approaching your set time limit and will automatically end the session once the limit is reached.
View a full report of your gaming activity — including total time played, money spent, and a record of wins and losses — so you are always aware of your playing habits.
Greatwall99's trained support team is ready to assist you at any time. Whether it is activating self-control features or getting a referral to a specialist, we are always here for you.
Responsible gaming means enjoying wagering and online gaming activities purely as a form of entertainment — not as a means of generating steady income or escaping life's problems. At Greatwall99, we believe every member deserves a fun gaming experience that does not compromise their personal well-being, finances, or relationships with loved ones.
Online gaming can be an enjoyable activity when done the right way. However, like any other form of entertainment, it requires self-awareness and good self-control. Here are the core responsible gaming principles we encourage all Greatwall99 members to follow:
Greatwall99 takes our responsibility towards member wellbeing seriously. That is why we provide a range of self-control tools accessible directly through your account, as well as a trained support team available to assist at any time.
Understanding the difference between healthy entertainment and a gambling problem is an important first step. Here is a warning signal scale to watch for in yourself or someone close to you:
In addition, watch for these specific warning signs in yourself:
Greatwall99 provides a range of self-control tools that you can activate yourself through your account settings. Here is a step-by-step guide to using these tools effectively:
Log in to your Greatwall99 account, go to "Account Settings" and select "Deposit Limit". Choose the period (daily/weekly/monthly) and enter the maximum amount you are comfortable allocating for entertainment.
Review your gaming activity report regularly through the "Game History" page. This gives you a clear picture of how much time and money you have spent each week or month.
If you feel the need for a break, activate the "Play Break" feature under the "Responsible Gaming" section in your account. Select the appropriate break duration and the system will automatically enforce the limit.
Greatwall99's support team, trained in responsible gaming, is available 24/7 via live chat on the platform. Do not hesitate to reach out — no question is too small or too large.
Greatwall99 has a strict, no-compromise policy on the protection of minors. Our platform is exclusively for users who are 18 years and above only. Every new account registration goes through a strict age verification process using valid identification documents.
For parents and guardians, here are some practical steps to ensure children and teenagers cannot access online gambling platforms:
As a trusted online gaming platform in Malaysia, Greatwall99 is fully committed to the highest standards of responsible gaming.
Every new member must complete a strict KYC process to verify that they are at least 18 years of age before any transactions are permitted.
All Greatwall99 support staff undergo intensive training in identifying and assisting members who may be experiencing gaming-related issues.
The Greatwall99 system automatically identifies gaming patterns that may indicate risk, and our team will proactively reach out to the member in question.
Greatwall99 does not use marketing tactics that target individuals who are vulnerable to gambling problems or who have requested self-exclusion.